Job Description

Service Analyst

Gloucestershire Based

Hybrid Working – 2 days on-site per week

Salary: Up to £35,500

Amtis is recruiting for a Service Analyst to join a great business and an expanding team who are responsible for supporting and maintaining the organisation’s systems. This is a pivotal time as the team transitions to a new platform, which will enhance operational efficiency.

Key Responsibilities:

• Support the ongoing maintenance and development of the systems.
• Analyse system performance and data integrity, identifying and resolving issues proactively.
• Collaborate with internal teams and external partners to ensure system functionality aligns with operational needs.
• Assist in the configuration, testing, and deployment of system updates and enhancements.
• Provide technical support and guidance to end-users.
• Document processes, workflows, and system configurations to support knowledge sharing and continuity.

Requirements:

• Strong analytical and problem-solving skills with a high attention to detail.
• Ability to work collaboratively across teams and with external stakeholders.
• Proactive and self-motivated approach to learning and adapting to new technologies.
• Excellent written and verbal communication skills.

If you’re interested in this opportunity, and have full right to work in the UK, please apply with you updated CV.

Josh.wilson@amtis.co.uk